Terms & Conditions
Terms & Conditions
Welcome to Mandap & Beyond. By accessing our website, engaging our services, or confirming a booking, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. About Mandap & Beyond
Mandap & Beyond provides event planning, design, décor, coordination, and allied event-related services for weddings, social events, corporate functions, and cultural celebrations.
2. Scope of Services
- Services include (but are not limited to): event planning, décor, design, vendor coordination, logistics, special effects, catering coordination, photography/videography coordination, entertainment, and venue support.
- The exact scope of services will be defined in a written proposal, quotation, or agreement shared with the client.
- Any services not mentioned explicitly are not included unless agreed upon in writing.
3. Booking & Confirmation
- A booking is confirmed only after written acceptance of the proposal and receipt of the agreed advance payment.
- Dates are blocked strictly on a first-come, first-served basis.
- Verbal discussions or informal messages do not constitute confirmation.
4. Payments & Pricing
- All prices are quoted in Indian Rupees (INR) unless stated otherwise.
- Payments are typically structured as:
- Advance / Booking Amount (non-refundable)
- Milestone payments (if applicable)
- Final settlement before or on the event date
- Advance / Booking Amount (non-refundable)
- Any additional requirements or last-minute changes requested by the client may incur extra charges.
5. Cancellation & Refund Policy
- The advance/booking amount is non-refundable under all circumstances.
- In case of cancellation:
- Vendor advances already paid on behalf of the client will be adjusted or forfeited as per vendor policies.
- Mandap & Beyond is not responsible for third-party vendor refund timelines or decisions.
- Vendor advances already paid on behalf of the client will be adjusted or forfeited as per vendor policies.
- Date rescheduling is subject to availability and may involve additional costs.
6. Client Responsibilities
- Clients must provide accurate event details, timelines, and requirements in a timely manner.
- Any delays, changes, or miscommunication from the client side may affect execution quality or timelines.
- Mandap & Beyond will not be liable for issues arising due to incorrect or late information shared by the client.
7. Design, Décor & Creative Rights
- All concepts, designs, layouts, and creative ideas shared by Mandap & Beyond remain our intellectual property until full payment is received.
- Minor variations in décor elements may occur due to availability, weather conditions, or venue constraints.
- Exact replication of reference images cannot be guaranteed.
8. Third-Party Vendors
- Mandap & Beyond may coordinate with third-party vendors (caterers, photographers, entertainers, etc.).
- While we ensure professional coordination, Mandap & Beyond is not liable for service failures caused directly by third-party vendors.
- Vendor terms and conditions will apply independently.
9. Force Majeure
Mandap & Beyond shall not be held responsible for delays, changes, or non-performance due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- Government restrictions
- Pandemics
- Venue shutdowns
- Acts of God or public emergencies
10. Limitation of Liability
- Mandap & Beyond’s liability, if any, shall be limited to the amount paid for the specific service.
- We are not liable for indirect, incidental, or consequential losses.
11. Photography & Marketing Use
- Mandap & Beyond reserves the right to use event photographs/videos for portfolio, website, and social media marketing, unless the client explicitly requests otherwise in writing.
12. Privacy & Data Protection
- Client information shared with Mandap & Beyond will be used strictly for service execution and communication.
- Personal data will not be shared with third parties except where necessary for event execution.
13. Dispute Resolution & Jurisdiction
- Any disputes shall first be resolved through mutual discussion.
- If unresolved, disputes shall be subject to the jurisdiction of Indian courts, under applicable Indian laws.
14. Changes to Terms
Mandap & Beyond reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be effective immediately upon posting.